Welcome to Our Help Site

• What are our Boots on the Ground Program or BOG (optional service)?

• What is our process for shipping items to the guests?

• Can I keep the same cleaning pro or get their phone number?
• Can I receive a discount on partial cleans?
• Can I visit your laundry facility?
• Can you provide extra bath towels to our guests or units than listed in your linen pool?
• Can you provide extra pillowcases for my guests than what is in your basic linen pool?
• Do you clean beach towels?
• Excessive Cleaning Charges

See all articles in Vacation Rental Customer FAQ's →

• What is our process for handling delivery concerns?